Domain Solutions and Use Cases (Telco)
Telecom operators who can ingest and explore massive unstructured data have a lot to gain. This would enable them to rapidly introduce new capabilities such as location-based services, intelligent marketing campaigns, next best actions for sales and service, social media insights, network intelligence and fraud detection to significantly reduce cost and increase revenues.
- Customer Experience Analytics
- Call Drop Analysis
- Networks ROI
- Network Inventory Alignment
- Order Management
- Warehouse Rationalization to Hadoop
- Billing Transformation
- Inter-connect Routing
- Revenue Assurance through Correct Billing
- Contact Centre Analysis